Bill Hunter and the Quality Movement by George Box
George spoke at the speaker's dinner for this conference and his remarks were published as William G. Hunter: an Innovator and Catalyst for Quality Improvement.
To read more about the quality management efforts in Madison, Wisconsin see: Doing More With Less in the Public Sector: A Progress Report from Madison, Wisconsin and Quality In The Community One City's Experience. Madison played a special role in the quality management movement in the USA. Those efforts made a visible difference in the practice of management we see in the world today.
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