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Curious Cat: Deming on Management - Quotes
Famous Deming Quotes
- "It is not necessary to change. Survival is not mandatory." Also "Learning is not compulsory... neither is survival."
- "It is not enough to do your best; you must know what to do, and then do your best." Deming on being destroyed by best efforts
- "A Numerical goal without a method is nonsense" Brian Joiner tribute
- "There is no substitute for knowledge"
- "No defects, no jobs. Absence of defects does not necessarily build business... Something more is required." New Economics, page 10
- "The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term." New Economics, page 51
- There is no instant pudding (for management)
- People are entitled to joy in work. From the W. Edwards Deming Institute website (Dec 2006)
- "the most important figures that one needs for management are unknown or unknowable" Deming actually quoted Lloyd S. Nelson saying this in the Out of the Crisis page 121.
- I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this:
94% belongs to the system (responsibility of management)
6% special
Often quoted as "The system is responsible for 94% of problems" or "Management is responsible for 94% of the problems"
- There is no knowledge without theory. From the W. Edwards Deming Institute website (Dec 2006)
- Deming's Second Theorem: "We are being ruined by best efforts." From the W. Edwards Deming Institute website (Dec 2006)
- In God we trust, all others bring data.
Those without sources, seem right to me, but I don't have sources to quote yet.
Please send your comments.
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Deming on Management
