Sep 2007 current links John Hunter www.johnhunter.com Online Quality Resource Guide now the Curious Cat Management Improvement Guide www.curiouscat.com/guides =================== ================== Most of the links below no longer work =================== ================== Online Quality Resource Guide November 1995 World Wide Web (and more) Clemson University gopher://deming.eng.clemson.edu:70/1 http://deming.eng.clemson.edu/ anonymous ftp to deming.eng.clemson.edu/pub/tqmbbs Large number of text files, TQM BBS mirror, links... Quality Resources Online http://www.quality.org/qc ftp://quality.org/pub/qc gopher://quality.org Huge, many links, large amount information. Air Force Q Institute http://www.au.af.mil/au/afqi/afqihome.htm ASQC http://www.asqc.org/ Babson College gopher://info.babson.edu:70/11/.quality Benchmarking Exchange http://www.benchnet.com/ Community Quality Electronic Network http://deming.eng.clemson.edu/pub/cqen info on Community Quality efforts across the globe including: an archive of the CQEN mailing list, articles to view online. Conference Board of Canada http://www.tbs-sct.gc.ca/tb/iqe/mnpgen.html Deming Electronic Network http://deming.eng.clemson.edu/pub/den info on continuing efforts to continue Deming's message including the W. Edwards Deming Institute, a list of Deming User Groups across the globe and a archive of the DEN list. FEDWORLD http://www.fedworld.gov large amount of government info-including some Quality related info- plus telnet link to the TQM BBS. Grande Prairie, Alberta http://www.ccinet.ab.ca/city-of-gp/ Large amount of information on the city's Strategic Planning and Performance Measures and links to resources on those tools. HEPROC Education focus gopher://www.digimark.net/1/educ/dirs/tqm http://www.digimark.net/educ/WWW/quality/index.html ISO Online http://www.iso.ch/welcome.html Qualty Management and other management bibliographies by NASA. http://mercury.hq.nasa.gov/office/hqlibrary/ppm/ppmbib.htm NIST Baldrige Award information http://www.nist.gov:8102 NPR National Performance Review http://npr.gov/ or write: almanac@ace.esusda.gov in body: send npr catalog response will provide current info plus instructions to get e-mail documents, gopher... Poka-Yoke Page http://www.grfn.org/~mr_bill/Quality.html Public Sector Continuos Improvement Page http://deming.eng.clemson.edu/pub/psci/ Links, section on ASQC Public Sector Network... QFD http://mijuno.larc.nasa.gov/dfc/qfd.html QFD Institute http://www.nauticom.net/www/qfdi/ QualiNet http://www.qualinet.com/ Quality Management Principles http://www.wineasy.se/qmp/ Quality Technology at Linköping University Sweden http://galois.ikp.liu.se/Qhomepage.html Quality Wave http://www.xnet.com/~creacon/Q4Q/index.html Sherpa http://locust.lanl.gov/esh14/sherpa.htm Theory of Constraints http://www.lm.com/~dshu/toc/cac.html Univ of Alaska-Fairbanks http://fytqm.uafadm.alaska.edu/ Univ of Minnesota http://servme.me.umn.edu:70/1/home/kdooley Univ of Wisconsin gopher://gopher.adp.wisc.edu/11/.facstf/.tqm MAQIN newsletter, Center for Quality and Productivity Improvement Reports U.S. Department of Labor's Best Practices Clearinghouse http://athena.itl.saic.com:80/fed/uscompanies/labor/ Internet Mailing Lists Type your name "" appears (i.e. sub Quality John Hunter) Baldrige Malcolm Baldrige National Quality Award write: majordomo@quality.org in body: subscribe baldrige BPMI Business Process Management & Improvement write: majordomo@quality.org in body: info bpmi BPR-L Business Process Reengineering write: listserv@is.twi.tudelft.nl in body: sub BPR-l "" BPR-L Business Process Reengineering write: mailbase@mailbase.ac.uk in body: join BPR "" CHANGE initiating and sustaining major change in organizations write: majordomo@mindspring.com in body: info change CQEN Community Quality Electronic Network write: cqen.list-request@deming.eng.clemson.edu in subject: subscribe CQI-L Continuous Quality Improvement Moderated write: listserv@mr.net in body: subscribe CQI-L "" Focused on CQI in Universities but discussion helpful to anyone attempting similar things. DEN Deming Electronic Network Moderated write: den.list-request@deming.eng.clemson.edu in subject: subscribe ISO9000 ISO 9000 Quality Standards Moderated very active write: listserv@vm1.nodak.edu in body: subscribe ISO9000 "" Learning Organizations Moderated very active write: majordomo@world.std.com in body: line 1> info learning-org line 2> end archive of past messages: gopher://ftp.std.com:70/11/FTP/world/archives/Learning-org MIL-QUAL Military Quality Discussion list Moderated write: majordomo@quality.org in body: subscribe mil-qual QFD-L Quality Function Deployment discussion list write: majordomo@quality.org in body: info qfd-l QP-Health Quality Issues for Professionals in Healthcare write: majordomo@quality.org in body: info qp-health PUBAOM Academy of Mgmt. Public and Non-profit Division write: majordomo@mailer.fsu.edu in body: subscribe pubaom Quality Moderated very active write: listserv@pucc.princeton.edu in body: Sub Quality "" Quality Management based in the UK write: mailbase@mailbase.ac.uk in body: join quality-management "" REGOnet Re-inventing Government write: majordomo@igc.org in body: subscribe rego-L REGO-QUAL Creating Quality Leadership and Management REGO-ORG Transforming Organizational Structures REGO-DOD Department of Defense REGO-EOP Executive Office of the President write: Listproc@gmu.edu in body: subscribe REGO-XXX "" where 'XXX' is QUAL, ORG, DOD, or EOP (taken from the list above). TEAMNET-L Research on teams write: roquemor@terrill.unt.edu in body: join Teamnet "" TOC-L Theory of Constraints write: listserv@netcom.com in body: subscribe TOC-L "" Total-Quality-AsiaPac Total Quality in the Asia Pacific write: Mailbase@mailbase.ac.uk in body: Join Total-Quality-AsiaPac "" Total-Quality-EcoSys TQ in environmental systems write: Mailbase@mailbase.ac.uk in body: Join Total-Quality-EcoSys "" Total-Quality-ISOStds ISO Standards write: Mailbase@mailbase.ac.uk in body: Join Total-Quality-ISOStds "" Total-Quality-Statistics Statistics for continuous improvement write: Mailbase@mailbase.ac.uk in body: Join Total-Quality-Statistics TQM-D an unmoderated version of Quality list above very active write: majordomo@quality.org in body: subscribe tqm-d TQM-L Total Quality Management In Higher Education write: listserv@ukanvm.bitnet in body: subscribe TQM-L "" TQMLIB implementation in libraries write: listserv@cms.cc.wayne.edu in body: subscribe TQMLIB "" TQM Moderated write: tqm.list-request@deming.eng.clemson.edu in subject: subscribe archive on TQM BBS TQMEDU-L educational issues write: listserv@humber.bitnet in body: subscribe TQMEDU-l "" Bulletin Board Services (BBSs) TQM BBS (301) 585-1164 Free BBS not affiliated Dedicated to the free exchange of information and education in the principles of Quality. Over 700 files available for downloading and 5 internet conferences (The files can also be downloaded via the WWW through Clemson above). The Deming Electronic Network and Community Quality Electronic Network are housed here. Also, a section on the ASQC Public Sector Network. Quality Online Forum (913) 234-6258 Fee based TQL BBS (703) 602-9094 Free BBS US Navy Has a number of interesting text files concerning the Navy's Total Quality Leadership effort. An open conference on TQL. OTHER AOL ongoing discussion by AOL members Keyword=Lifestyles, then select Business Strategies from the menu, then select the message boards icon and select Consultants Corner. Finally chose Total Quality Management. CompuServe Total Quality Bulletin Board (74124,3025) Commercial WWW sites: 1) Juran Institute http://www.spav.com/wilton/juran 2) Implication Wheel http://www.mindspring.com/~chaywood/whlcase1.html 3) David Butler Associates http://www.dbainc.com/dba 4) Qualnet http://www.pacificrim.net/~qualnet/.www.html Please let me know of other online resources. Also please tell me of errors or necessary changes. The intent is to provide a current list of available free online resources for quality practitioners. Updates of the Online Quality Resource Guide are available via WWW: gopher://deming.eng.clemson.edu/pub/tqmbbs/misc/onlineq.txt A Web document including many of the sites listed here is available via the WWW: http://deming.eng.clemson.edu/onlineq.html For a guide focused on Public Sector Continuous Improvement via the WWW: http://deming.eng.clemson.edu/pub/psci/online.html © copyright 1995 John Hunter