We suggest starting out with these:
• The New Economics for Industry, Government, and Education by W. Edwards Deming
• Fourth Generation Management by Brian Joiner
• Scholtes, Peter R. The Leader's Handbook: Making Things Happen, Getting Things Done, 1998. details
• or to learn about Dr. Deming, himself, The World of W. Edwards Deming, by his long time assistant Cecelia Kilian.

• Deming, W. Edwards. The New Economics for Industry, Government, and Education. 1993, MIT/CAES.
• Deming, W. Edwards. Out of the Crisis. 1986, MIT/CAES
• Deming, W. Edwards. Quality, Productivity, and Competitive Position. 1982, MIT/CAES. Delayed shipping.
• Deming, W. Edwards. Some Theory of Sampling, 1950, 1984.
• Deming, W. Edwards. Statistical Adjustment of Data, 1938, 1984.
• Deming, W. Edwards. Sample Design in Business Research (Applied Statistics), 1960, 1990.
• Deming, W. Edwards. On Errors in Surveys (Reprint Series in Social Sciences), 1993.

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